WSS Help CentreHits: 25
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WSS Help Centre is a hosted application providing a knowledge base/faq solution for your website. With the ability to reduce Customer Service calls and emails by up to 80% you will quickly see a high ROI. Features include: advanced learning search engine (key for your Customers to find the answers they want), categorisation of articles , full HTML articles, article rating, printing and "email to friend" functionality, "look and feel" and styling customisation, reporting and visuals to allow you to see exactly which articles are working, what isn't and what needs adding (your Customers indirectly tell *you* what needs adding!). Pricing is based on traffic received, on a monthly basis.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
Date: Dec, 10 2006 Author: Web Support Solutions Ltd., http://www.websupportsolutions.co.uk/?src=hotscripts {
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