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Help Desk

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Support Smart Helpdesk Ticketing system

Hits: 17
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PHP Ticket

Hits: 10
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e-Desk Help Desk

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Web help desk software with all the features at half the price.

Hits: 8
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Just like other helpdesk
PHP Ticket is an advanced
A high end e-crm application
eForcer WebHelpDesk has all
sftware, you can reply
ticketing system, written in
for helpdesk management
of the features you would
tickets by email/web and
PHP with a MySQL backend. It
system which is a webbased.
expect from a leading edge
your clients can open/close
includes user management
It has intellegant ticetk
product, including:
tickets via email/form
through sessions, a search
management, self help,
scalability from 1 to 1000+
(via telphone in the
function and several other
escalating rule for the
users and user friendly
future),but Support Smart
functions to simply ticket
customer support
operation and installation
can let you change the
management. It can be hosted
executives.Its a PHP/Mysql
that is simplicity itself.
interface in multiple
on any platform running PHP
based application and
 
languages,you can translate
and MySQL.
platform independent. Also
 
the interface in WYSIWYG
 
can be compatible with other
 
mode,good for companys
 
databases lie oracle, mssql
 
that has branches worldwide.
 
server, sybase.
 


Date: Dec, 07 2004


Date: Nov, 25 2004


Date: Oct, 30 2004


Date: Oct, 25 2004
HOT is a user-friendly
Triangle Solutions Ltd has
Flextic is a powerful
The Systems Panel features 6
helpdesk/trouble-ticket
developed an application
helpdesk management
functions for organizing any
system written using PHP and
which allows you to
application based on ticket
size IT department. These
MySQL. It is very powerful,
offer your web site users a
system. Flextic is full
features include knowledge
easy to administer, quick to
way to request Support
featured live support
base, ticket system, contact
configure and is designed
Tickets. Through the
package. More
directory, and system
using CSS and compliant code
admin side of the
personalization function,
inventory. In addition it
to allow for easy theme
application you can set up
easy to use client interface
can be implemented along
changes.
user accounts. These Users
for your visitors, manage
side your company Intranet
 
may then log into the Client
ticket, faq, news,
site, so users can enter
 
side and write any amount of
newsletter, template,
trouble tickets right from
 
requests to the system. On
validation, statistic,
their web browser.
 
submitting a request the
option, skin, languages, ...
 
 
request is emailed to the
Create a lot of groups for
 
 
Administrator's email
most powerful use of
 
 
specified within the Config
user/admin Area, create
 
 
file. Attachments can be
staff, admin, superadmin,
 
 
uploaded to an individual
user, validator, ...Simple
 
 
post. This may well be a
installation procedure and
 
 
screenshot or document
full support. Licensed area
 
 
explaining things a little
where download new skin,
 
 
more. Message thread is
languages, update/upgrade
 
 
maintained within the emails
and bug fix. With rel.
 
 
sent back and forth. Self
1.002 : admin/staff wap
 
 
User Registration added,
site, for management from
 
 
this is switchable within
mobile realtime alert :
 
 
the configuration file of
software for your pc to
 
 
the application
receive realtime
 
 
 
notification of ticket,
 
 
 
message, and users.. And
 
 
 
more other ..
 


Date: Oct, 22 2004


Date: Aug, 24 2004


Date: Aug, 05 2004


Date: Jul, 16 2004
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