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The Ticket System

Hits: 21
*****
0.0

Trouble Ticket Express

Hits: 14
*****
0.0

Upgrade Director

Hits: 12
*****
5.0

Web Dev Live Support

Hits: 15
*****
0.0
The Ticket System is an easy
Free trouble ticket software.
Upgrade Director makes
Web Dev Live Support is a
to use ticket support
Simple yet powerful help
managing the updates for
real-time messaging software
system. The script provides
desk for your web
your Perl or PHP programs
that allows your sales
an easy way to manage
site. Features trouble
extremely easy. Just setup
people to chat directly with
incoming customer support
ticket tracking, email
the program, place a little
customers while they are on
requests. Features multiple
alerts, unlimited operators,
piece of code in your
your web site and allow you
logins, captcha image spam
ticket transfers and highly
program before anyone
to add the human touch to
deterrent, department
customizable html and email
downloads it, and you have
your help system. The
filtering, and fast ticket
templates. Additional
instant access to letting
software is 100% browser
searching.
modules for file uploads,
everyone know when there is
based and requires NO extra
 
email based submissions and
an upgrade available. Also,
software or hardware, You
 
MySQL database.
track web sites that have
can establish one-on-one
 
 
your program(s) installed.
conversations using a
 
 
 
standard web browser,
 
 
 
providing support from any
 
 
 
computer, anywhere. Features
 
 
 
include Unlimited helpers
 
 
 
Real-time chats Request live
 
 
 
support with a single click
 
 
 
Multiple chat requests Email
 
 
 
signature Email transcripts
 
 
 
Visitor footprints tracking
 
 
 
Capture visitor data (IP,
 
 
 
Browser & OS...)
 
 
 
Track page where the
 
 
 
visitors clicked from PUSH
 
 
 
HTML pages Embed images and
 
 
 
a lot more. Demo Available.


Date: Dec, 07 2006


Date: Sep, 07 2004


Date: Mar, 09 2005


Date: Nov, 10 2004
WebTTS is a trouble ticketing
WonderDesk is a fully
 
 
system written in PERL5.
automated Web based help
 
 
Trouble Ticketing Systems
desk program. Your customers
 
 
are used by businesses and
are notified via email each
 
 
individuals to track
step of the way, throughout
 
 
problems in some type of
the duration of their
 
 
product or service. WebTTS
support request. At any
 
 
is written to be a trouble
time, they can log back in
 
 
ticketing system for ISP's.
and check the status or
 
 
This package allows ISP's to
update their support
 
 
track various
request. They can also work
 
 
service-related problems.
one on one with the
 
 
 
technician that is assigned
 
 
 
to the support request.
 
 
 
Other main features include:
 
 
 
complete organization for
 
 
 
your company, designed for
 
 
 
the Internet or Intranet,
 
 
 
allows you to hire remote
 
 
 
technicians, automatic
 
 
 
notification to the
 
 
 
technicians via email or
 
 
 
pager, efficient point and
 
 
 
click interface, fully
 
 
 
searchable database
 
 
 
including customer history,
 
 
 
tons of statistics, and much
 
 
 
more.
 
 


Date: May, 11 2000


Date: Sep, 09 2004
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