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FAQs Manager 1.0 provides a
A full and ready to use ASP
FastFAQ is an ASP (Active
Easily create and maintain
simple and secure web
Script (MS Access & SQL)
Server Pages) based server
FAQs about your services and
interface for a Frequently
that enables you managing a
side script for quickly
business. Capture what your
Asked Questions section on
FAQ List for your site on
producing and maintaining
web visitors want to know,
your website, with it you
categories Basis. With
FAQ (Frequently Asked
and provide quick, 24x7
can
• Create unlimited
advanced search
Question) pages. Using the
access to the key
categories to separate
capabilities. Admin Area to
FastFAQ administration panel
information that could
questions under different
control: Categories,
you can completely alter the
secure your next client.
departments and sections on
Questions, and Answers (Add,
style of any of the FAQ
Completely integrate with
your website
• Add
Edit, and Delete).
files in the system and with
your site, works with Access
unlimited questions under
a fully customisable colour
(included) and MySQL and SQL
each category, for users to
palette there is no need to
Server (scripts for setup
browse through them
• User
remember all of your colours.
included) - 100% ASP/VBScript
can visit any specific page
on your website for a
detailed answer or a demo
from the link you add to
each question.
• Advance
Search allow the users to
find exactly what they are
looking for quickly saving
them time and helping them
to decide quickly.
• Have
Peace of mind as you can
manage all the questions and
categories from a easy web
interface accessible from
any web browser
• Access
the web interface using
security as the it is
secured using a password so
only you can access
it
• Activate/Deactivate
questions if you have them
for some promotions once
every month.
Date: Oct, 10 2006 Date: Jan, 02 2004 Date: Jun, 24 2003 Date: Apr, 16 2005 |
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Full knowledge management
Our FAQ System can handle
* Not just a knowledgebase
100% ASP based Knowledge base
system, providing all the
unlimited cat/sub cats/Q
but a full customer support
application that uses a
features a service desk
& A's, allow your
and ticket tracking system!
simple MS Access or robust
needs to ensure consistent,
users to rate the questions
Inexpensive, but never
MS SQL database to store
approved solutions and fixes
by clicking if it was
cheap.
* For
articles, FAQ's, etc. in an
are provided by web, email
helpful or not. New question
visitors/clients there's an
organized way. Features:
or telephone. Includes web
submission system that
organized knowledgebase
Powerful search engine,
self-help module to provide
allows users to ask
(unlimited categories, 3
Clean and intuitive
client access to
questions not listed and
levels), optional side
interface, Highly
straightforward fixes. Set
every view of your questions
panel, glossary word
configurable display, Web
review periods, completely
are tracked. Full admin
definitions, searching &
admin to add, edit and
manage user access, choose
system to control every
sorting capabilities and the
archive articles and
what to release to
aspect of the FAQ system.
ability to ask questions
categories, Add related
self-help, reduce costs,
(with suggested solutions
downloads to articles, Refer
improve staff technical
shown).
* For the
to related articles, User
skills. provide training...
customer service
poll, Email feedback, and
professional – customizable
Article hit counter.
HTML email notifications,
Language module support,
WYSIWYG editor, customizable
Logging, NT Authentication.
fields/field types,
New: Improved HTML editor
automatic issue history
(for solutions)
tracking, management
reporting (by specified
dates), custom security
levels, an unlimited number
of agents, & more.
*
Some of the bonus features
that help support personnel
and their managers to share
info online - anytime are:
'To Do' Lists, Contacts
Book, Agent to Agent
emailing, Upload manager
(admin and user if desired),
Agent Logs, statistics
reporting per
agent/category/user.
*
1000s of clients in over 140
countries. Only $145,
includes support, install
and upgrade.
Date: Apr, 16 2005 Date: Apr, 03 2005 Date: Feb, 01 2006 Date: Dec, 12 2005 |